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Shipping policy
Shipping Policy – Arden Shoes
Store Information
Arden Shoes
📍 528 Cobblestone Ave NE
Alliance, Ohio 44601
United States
📧 richard.cheuvront@outlook.com
📞 (330) 324-4289
Processing Times
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).
During peak seasons, holidays, or major sales events, processing times may be slightly longer.
Once your order has been processed, it will be prepared for shipment.
Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout before you complete your purchase.
From time to time, Arden Shoes may offer free shipping promotions. Please check our website homepage or promotional banners for current offers.
Domestic Shipping (United States)
Estimated delivery times within the United States:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
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Express / Overnight Shipping: 1–2 business days (if available at checkout)
Please note that delivery times are estimates and are not guaranteed.
International Shipping
Arden Shoes currently ships to selected international destinations.
Estimated delivery time:
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7–21 business days, depending on the destination country and customs processing.
International customers are responsible for:
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Import duties
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Taxes
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Customs fees
These charges are not included in our product prices or shipping costs.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.
This allows you to monitor the real-time status of your shipment through the carrier’s website.
Delays & Liability
Arden Shoes is not responsible for shipping delays caused by:
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Carrier delays
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Customs processing
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Weather conditions
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Natural disasters
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Other factors beyond our control
Once a package has been handed to the shipping carrier, the risk of loss and ownership transfers to the customer.
Lost, Stolen, or Damaged Packages
If your package is lost, stolen, or damaged during transit, please contact us as soon as possible.
📧 richard.cheuvront@outlook.com
📞 (330) 324-4289
We will assist you in filing a claim with the shipping carrier.
In some cases, after verification, we may offer a replacement or refund.
Arden Shoes is not responsible for packages marked as delivered by the carrier but reported stolen. We recommend using a secure delivery address.
Address Accuracy
Please ensure that your shipping address is accurate and complete when placing your order.
Arden Shoes is not responsible for packages shipped to incorrect addresses provided by the customer.
Pre-Orders & Backorders
If an item is available for pre-order or backorder, we will notify you of the estimated shipping date.
Orders containing both in-stock items and pre-order items may be shipped together once all products are available, unless otherwise stated.
Contact Us
For any shipping-related questions, please contact us:
📧 richard.cheuvront@outlook.com
📞 (330) 324-4289